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Privacy Policy

Last updated: October 2025

1. Overview

At Wingle, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or app.

Data Controller: Lets Wingle S.L., CIF B56978059, Calle Lagasca 138, 28006 Madrid, Spain. Contact: hi@letswingle.com

2. Information We Collect

  • Personal details: name, email, phone number, flight details (where required)
  • Payment details: payment method, transaction history, wallet balance
  • Usage data: device information, IP address, app activity
  • Partner data: booking details and preferences shared with service providers

3. How We Use Your Data

We use your data to:

  • Provide and manage bookings
  • Process top-ups and transactions
  • Improve user experience and customer support
  • Send updates, promotions, and relevant offers (you can opt out anytime)
  • Comply with legal obligations

Legal bases under GDPR:

  • Contract performance
  • Legal obligation
  • Legitimate interest
  • Consent (for marketing communications)

4. Sharing of Data

We share data only with:

  • Verified airport service partners (to fulfill bookings)
  • Payment processors (Stripe, etc.) and IT infrastructure providers (Vercel hosting, Supabase database)
  • Legal authorities when required by law

We never sell your data to third parties.

5. Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, or dispute resolution.

6. Data Security

We use SSL encryption, secure servers, and limited employee access to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data
  • Withdraw consent
  • Request data portability

To exercise these rights, contact hi@letswingle.com. You may also file a complaint with the Spanish Data Protection Agency (AEPD).

8. International Data Transfers

Some data may be processed outside your country. We ensure adequate protection via contractual safeguards.

9. Updates

We may update this Policy periodically. Continued use of the Platform means you accept the changes.