Privacy Policy

Last updated: October 2025

1. Overview

At Wingle, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or app.

Data Controller: Lets Wingle S.L., CIF B56978059, Calle Lagasca 138, 28006 Madrid, Spain. Contact: hi@letswingle.com

Personal details: name, email, phone number, flight details (where required)
Payment details: payment method, transaction history, wallet balance
Usage data: device information, IP address, app activity
Partner data: booking details and preferences shared with service providers

We use your data to:

Legal bases under GDPR:

We share data only with:

Verified airport service partners (to fulfill bookings)
Payment processors (Stripe, etc.) and IT infrastructure providers (Vercel hosting, Supabase database)
Legal authorities when required by law

We never sell your data to third parties.

We retain your data only as long as necessary for service delivery, legal compliance, or dispute resolution.

We use SSL encryption, secure servers, and limited employee access to protect your information.

Depending on your jurisdiction, you may have the right to:

To exercise these rights, contact hi@letswingle.com. You may also file a complaint with the Spanish Data Protection Agency (AEPD).

Some data may be processed outside your country. We ensure adequate protection via contractual safeguards.

We may update this Policy periodically. Continued use of the Platform means you accept the changes.

3. How We Use Your Data

We use your data to:

Provide and manage bookings

Process top-ups and transactions

Improve user experience and customer support

Send updates, promotions, and relevant offers (you can opt out anytime)

Comply with legal obligations

Legal bases under GDPR:

Contract performance

Legal obligation

Legitimate interest

Consent (for marketing communications)